Mathew PaquetChecklist · 4 min read

The Business Name Check

See what Google's AI says when a customer searches your business name, fix the pages it reads, and track it every month.

01 Why your own name is worth a look

This summer, Ahrefs searched Google for the names of 100 of the biggest brands in the world, every week. On July 1, only five came back with an AI answer from Google. By September 30, it was 63, and by Ahrefs' count most of those answers took the first spot on the page. Nobody has published this for a small business, which is exactly why you check your own.

Two terms you'll see:

AI Overview. The paragraph Google writes at the top of a normal search. AI Mode. The chat version of Search, a separate place where you ask follow up questions.

For the big brand names, the outside sites Google cited most were Wikipedia (in 41 of 57 answers), YouTube (22) and LinkedIn (13). For a small business, nobody has published what it reads. Google's own guide says there's no special trick: a page has to be indexed and allowed to show a snippet.

The click may still come. The paragraph comes first.
02 Step 1: look
Sign out of Google on your phone. You want what a stranger sees, not a page shaped by your own history.
Search your business's exact name and screenshot the first screen. Everything a customer sees before they scroll.
If there's an AI answer, read it the way a stranger would. Are the hours right? The services? The town?
Tap the sources it used. That's your real list of what Google reads about you.
Search your name with a typo in it. Google now answers those too.
Date the screenshot. Do it again next month and compare.
03 Step 2: fix the sources you control

Work in this order. Start with whatever the answer got wrong.

Your Google Business Profile. Hours, address, services, all current. Google names an up to date Business Profile in its own guidance for its AI features. Sign in with the Google account that manages the profile and check each field against what's true today. Your website's about page and services page. Written in plain text, not inside images, saying what you do, where, and for whom. Google's guide asks for important content in text form. The outside profiles that are yours. LinkedIn, your YouTube channel, any directory where you can edit your listing.

Old pages first. If the answer quoted an old video or an old address, that's the first thing to fix. A cited video isn't always from the brand's own channel, and it may carry outdated information.

04 Step 3: measure
Search Console. If your site is eligible, the Performance report has a filter for searches Google classifies as branded, with clicks, impressions, position and click rate. Google Analytics. A visit from an AI Overview is counted as Organic Search, mixed in with the rest. You can't split it out, so watch the trend.

If people keep seeing your name and clicking less, the paragraph is doing more of the talking. That's your sign to go back to Step 2.

05 The monthly name log
My name check
Date: [DATE]
AI answer on my name: [YES / NO]
What it got wrong or left out: [HOURS / SERVICES / TOWN / OTHER]
Sources it used: [LIST]
Branded clicks and click rate this month: [NUMBERS FROM SEARCH CONSOLE]

Start here. Search your business name on your phone today. What's one thing Google's answer got wrong, or left out, about you? Fix that one first.

Sources

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Now do one thing

Sign out of Google on your phone, search your business's exact name, and screenshot the first screen.

Saving works best in your phone's browser. A copy is also in your inbox.