Trust & Risk
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Trust & Risk

Security holes, recordings, bots and the law: keep your name and your customers safe.

AI Marketing
AI Agents
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AI Search
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AI Tools

Start here, in this order

1 Start here · Template · 4 min
Template The Bot Cruelty Plan
The Bot Cruelty Plan: Three Decisions for a Support Bot Built on ClaudeDecide what your bot does when a customer is cruel to it, how it says it's a bot, and...
2 Next · Template · 4 min
Template The Real Yes Scripts
The Real Yes Scripts for AI in MeetingsThe words to put in the invite, say at the start and repeat for late joiners, plus the...
3 Next · Checklist · 4 min
Checklist The Last Valve Check
The Last Valve: Four Checks to Keep Your Website PatchedAI can find security holes faster than ever. These four checks make sure the fixes...
4 Next · Checklist · 4 min
Checklist The Three Doors Checklist
The Three Doors Exit ChecklistKnow which few things are really secret, then close the three ways they leave when...
5 Next · Checklist · 4 min
Checklist The Access Checklist
The Meeting Room and Access ChecklistFour checks for your own office after the OpenAI recorder case: what your tools show,...
6 Next · Checklist · 4 min
Checklist Age Filter Audit
The Hidden Age Filter ChecklistFind the age filters nobody typed in your hiring software: the four settings, the...
7 Next · Checklist · 4 min
Checklist The Chatbot Promise Check
The Chatbot Promise ChecklistFind every sentence your business says about its chatbot, then make each one true and...
8 Next · Checklist · 4 min
Checklist The Data Shortcut Test
The AI Training Data Shortcut CheckRun the four questions from the first appeals ruling on AI training against every...
9 Then · Checklist · 4 min
Checklist The AI Music Check
The AI Music CheckFour checks for any AI jingle or music bed in your company's videos: where it came...

Everything in Trust & Risk